Data We Collect and Why We Need It
We collect the information you give us when you create your account — your name, contact details, and the payment method you link, whether that is bKash, Nagad or Rocket. When you make a deposit or withdrawal, the transaction reference, wallet number and amount are logged
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against your account record so we can verify the transfer and resolve any disputes. We also collect device and session data automatically — your browser type, IP address, and the pages you visit inside the lobby. This helps us detect unusual login activity and protect your
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account. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad or Rocket is used only to process your transactions and match incoming transfers to your account wallet. Retention periods vary by data type: account identity data is kept while
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your account is active, and transaction records are held for the period required under applicable rules for the eligible regions we operate in. If you close your account, we will remove or anonymise your data unless a legal obligation requires us to keep it longer. Availability
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of our services depends on your local law and the eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.